Cold, Flu, or Corona Virus?

You may be feeling concerned about the Corona virus, also known as COVID-19, that has been in the news. If so, you are not alone. If you're sick or think that you may have come into contact with someone who is sick, we are here for you. Chances are you have the flu or a common cold. Staying home to take care of yourself is one of the best ways to avoid spreading any of these illnesses. If you need medical advice, please call your local community health center. A staff member will provide advice for you and make your doctor aware of your concerns. Continue browsing this page for more information, including links to the Santa Clara Public Health Department and CDC regarding Coronavirus. Here are some specific measures recommended by the Center for Disease Control(CDC) you can take to protect yourself and your loved ones:

  • Avoid close contact with people who are sick.
  • Wash your hands with soap and water regularly.
  • Alcohol hand sanitizers are also effective.
  • Try not to touch your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick and keep sick children home from school.
  • Cough or sneeze into a tissue or your elbow. If you use a tissue, wash your hands afterwards.
  • Clean and disinfect frequently touched objects and surfaces.

1. CDC Fact Sheet for Patients 1. CDC Fact Sheet for Patients (121 KB)

2. CDC Prevention Flyer (English) 2. CDC Prevention Flyer (English) (157 KB)

3. CDC Prevention Flyer (Spanish) 3. CDC Prevention Flyer (Spanish) (158 KB)

4. What to do if you're sick with COVID-19 (CDC Flyer) 4. What to do if you're sick with COVID-19 (CDC Flyer) (120 KB)

5. What to do if you're sick with COVID-19 (CDC Flyer - Chinese Translation) 5. What to do if you're sick with COVID-19 (CDC Flyer - Chinese Translation) (223 KB)

6. Qué hacer si se contrae la enfermedad del corona virus 2019 6. Qué hacer si se contrae la enfermedad del corona virus 2019 (119 KB)


CDC Fact Sheets

1. Waiting Room Flyer (English - SCCPHD) 1. Waiting Room Flyer (English - SCCPHD) (1284 KB)

2. Waiting Room Flyer (Spanish - SCCPHD) 2. Waiting Room Flyer (Spanish - SCCPHD) (1282 KB)

3. Waiting Room Flyer (Vietnamese - SCCPHD) 3. Waiting Room Flyer (Vietnamese - SCCPHD) (1249 KB)

4. Waiting Room Flyer (Chinese - SCCPHD) 4. Waiting Room Flyer (Chinese - SCCPHD) (1306 KB)

5. Waiting Room Flyer (5 Languages - SCCPHD) 5. Waiting Room Flyer (5 Languages - SCCPHD) (592 KB)

1. Outpatient Clinic Workflow (3.03.2020) 1. Outpatient Clinic Workflow (3.03.2020) (310 KB)

2. California DPH Recommendations (2.26.2020) 2. California DPH Recommendations (2.26.2020) (611 KB)

3. Kaiser Permanente Covid-19 Mitigation 3. Kaiser Permanente Covid-19 Mitigation (2330 KB)

*Outpatient Clinic Workflow developed by Santa Clara Valley Medical Center Primary Care


The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in almost 70 locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization declared the outbreak a “public health emergency of international concern” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19.


The County of Santa Clara Public Health Department continues to work closely with healthcare providers, hospitals, and its partners to address novel coronavirus. The department is taking action to protect the public and keep the community informed. SCC PHD Call Center available open Monday through Friday, from 8 am - 5 pm at 408-885-3980.



Disclosure: Information about COVID-19 (novel corona virus) is constantly changing. For the most up to date information, please refer to your county’s public health department, the California Department of Public Health (CDPH), the Centers for Disease Control and Prevention(CDC), and the World Health Organization (WHO).